"Help and Support Error" - Service not started
When you click the Help and Support icon in Start Menu, or launch Helpctr.exe manually, you may receive the following error message:
Windows cannot open Help and Support because a system service is not running.
To fix this problem, start the service named 'Help and Support'.
To fix this problem, start the service named 'Help and Support'.
- Click Start, Run and type Services.msc
- Double-click Help and Support
- Set the Startup type to Automatic
- Start the Service
If the Help and Support service is missing in the Services.msc listing, this may be due to accidental deletion of a registry key. Download helpsvc.zip file and unzip the contents. Extract helpsvc.reg to the Desktop and double-click to merge the contents to the registry. This restores the Help and Support service entry.

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